General Terms and Conditions

Please read our Terms of Use carefully before using our service and before making any purchases on www.shdw-prnt .ch, the website of Mosaic Shadow Print. This agreement contains the legally binding conditions for the use of our service/homepage.

You participate in our service and agree to be bound by the following Terms of Use when you access and/or visit www.shdw-prnt.ch and/or purchase products from us. The Terms of Use apply to all users of the website, including but not limited to users who are suppliers, customers, merchants or contributors of content.

Mosaic Shadow Printreserves the right, to modify, discontinue or terminate the home page, applications or services without prior notice. Mosaic Shadow Print reserves the same right to modify the Terms and Conditions. At any time, you can view the current Terms and Conditions on this page.

If you do not agree with our general terms and conditions mentioned in this agreement, then you may not use any services from us or access this homepage.

All headings used in the Agreement are for convenience only and do not and cannot otherwise affect or limit these Terms and Conditions.

Article 1 - Online Shop Terms and Conditions

By agreeing to these Terms of Use, you confirm that you are at least the age of majority in your country. If you are under 18 years of age or a minor in your country, you may use our website only with the permission of a parent, guardian / custodian.

Mosaic reserves the right to refuse service for any reason at any time.

Article 2 - Prices

Mosaic reserves the right to change prices at any time without prior notice. Standard prices are indicated in euros.

Article 3 – Shipping

The shipment of the pieces should follow within 20 working days from the order placement. The pieces will be shipped via a courier service insured and with tracking number.

Article 4 - Returns / Warranty policy

Since the jewelry is made to order for you, we have no way to take back the jewelry. This also applies to custom orders.

All jewelry comes with a lifetime warranty against manufacturing defects. Please note that all our jewelry is handmade. This makes each piece unique and there may be minor differences. Especially in jewelry with distressed surfaces.  We only Use 925 silver for all our pieces. Silver is a metal that reacts with its environment and discolors with wearing.

Article 5 - Completeness and accuracy of the information

Mosaic shall not be held responsible if the information provided on the homepage is not completely accurate, complete or up-to-date. All material provided on this homepage is for general information purposes only and should not be relied upon as the sole basis for making decisions. For these purposes, you are better off obtaining primary, more accurate, more complete or more current sources of information. This website may contain historical information, which may not be current and should only be used as a reference. We reserve the right to change or update the content of this page at any time. However, we are under no obligation to update the information on the site. Some products may appear larger than their actual size due to photographic techniques and for better illustration. Therefore, we advise you to carefully study the product description including the picture (size format) and contact us if you have any questions or uncertainties.

Article 6 - Billing / Account Information

Mosaic reserves the right to cancel your order with us in the event of any discrepancy or ambiguity. We have the discretion to limit or cancel quantities purchased per person, per household or per order. These limitations may include orders placed from or using the same customer account, credit card and/or shipping address. In the event of a change or rejection of an order, you will, of course, be contacted promptly via written or telephone communication provided at the time of your order.

You agree to provide current, complete and accurate purchase and account information for all purchases made from our store. You also agree to promptly update and notify us of any changes to your account and other information, including your email, credit card number and expiration dates, so that we may properly complete your transaction and contact you as needed.

Article 7 - Third parties

Certain content, features and functions of the Website may be owned and operated by third parties (so-called third party providers). By using and interacting with such content, features (third-party content) may be subject to separate and distinct terms and conditions.

You hereby acknowledge that Mosaic shall not be liable for any harm or damage related to your purchase of goods, services, resources, content or other transactions with third parties, and that claims or other causes of action may be available in connection therewith. The foregoing, if necessary, shall be raised in connection with or against the applicable Third Party Provider and not against us.

Article 8 - Typographical, Typographical Errors, Omissions and Inaccuracies

Over time, there may be information on our website or service that contains typographical errors, inaccuracies or omissions that may relate to pricing, shipping information, product descriptions, offers, promotions, shipping costs and availability. We reserve the right to correct any such inaccuracies, errors or omissions and to change, update and correct any information. This includes the ability to cancel an order that was advertised with incorrect information or is inaccurate.

Article 9 - Registration

To access some parts of the Website, you may need to register with an account with us. By registering, you simultaneously agree to provide true, accurate and complete information about yourself.

You are solely responsible for all activities on and in your account. This includes maintaining the confidentiality of your password. If your password or account has not been authorized, please contact us immediately. (Contact Us)

Mosaic reserves the right, among other things, to terminate your account at any time without cause.

Article 10 - Property rights

The Website and its original content, videos, images, graphics, functions or functionalities are the exclusive property of Mosaic Jewels and are protected by copyright, patent, trademark, trade secret and other intellectual property laws and rights.

Article 11 - External homepages

Our home page or certain links on it lead to external home pages of third parties that are not controlled by us, nor do they fall under Mosaic's ownership.

We have no control over their content, privacy policies or practices. Accordingly, Mosaic assumes no responsibility for the homepages of third parties and their conduct of business. We strongly recommend that you thoroughly read the privacy policies of the websites you visit.

Article 12 - Disclaimers

Mosaic does not warrant, guarantee or represent that the use of our Service will be uninterrupted, timely, secure or error-free.

You agree or understand that Mosaic may remove the Service from time to time indefinitely or terminate the Service at any time without notice to you.

You expressly agree that use of our Service/Services is at your sole risk.

Article 13 - Employment / Employees

You agree to defend, indemnify and hold harmless Mosaic Jewels and its employees, officers, directors, agents, licensors, suppliers and service providers from and against all claims, losses, costs and expenses (including attorneys' fees). These arise out of (1) your use or activity in connection with the Home Page; or (2) any breach by you of these Terms of Use. We reserve the right to assume the defense of such claims and negotiate, in whole or in part. You agree and consent to cooperate fully with us.
You agree or understand that Mosaic may remove the Service from time to time indefinitely or terminate the Service at any time without notice to you.

You expressly agree that use of our Service/Services is at your sole risk.

Article 14 - Safeguard / Severability Clause

If any provision of these Terms of Use is found to be void or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law. Only the unenforceable portion shall be deemed severable from these Terms of Use. However, such provision shall not affect the validity and enforceability of the remaining provisions.

Article 15 - Termination / Withdrawal

Mosaic may terminate your access to the Homepage at any time without giving any reason. This may potentially result in all information associated with you being discarded and completely destroyed. Any provision in this Agreement that by its nature should survive termination shall survive termination, including ownership provisions, disclaimers, indemnities and limitations of liability.

Article 16 - Entire Agreement

Any failure by Mosaic to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision on our part.

These Terms of Use and any policies or rules posted by us on this home page or with respect to our home page service constitute the entire agreement and understanding between you and us and also govern your use of our service. They supersede all contemporaneous or prior agreements, proposals and communications, oral or written, between you and us. Also limited to prior versions of our Terms of Service, for it is always the current version, to be considered valid and binding.

Any ambiguity in the interpretation and understanding of these Terms of Use shall not be construed against us or the editor.

Article 17 - Amendments / Changes

The most current version of our Terms of Use will be made available to you at all times on our homepage or this page.

Mosaic reserves the right, at its sole discretion, to modify, replace or update certain portions of these Terms of Use by posting updates and changes on our home page. Meanwhile, it is your responsibility to check our home page periodically for changes and updates, as your continued use or access to our home page or service following the posting of any changes to our Terms of Use will constitute acceptance of the change.

Article 18 - Governing Law

All rules and policies incorporated herein and by further reference shall be governed by and construed in accordance with Swiss law and cantonal laws (Aargau), without application of conflict of laws principles.

Questions/ Contact

If you have any questions, suggestions or comments of any kind regarding the comprehensibility of the terms of use or the homepage, you are always welcome to contact us by e-mail or directly via the "Contact" form on the homepage.